Covid- 19 Fit to Travel testing
PLEASE DO NOT PHONE THE PHARMACY, THE STAFF CANNOT GIVE ANY HELP OR ADVICE ON WHICH IS THE CORRECT TEST OR WHEN YOU NEED YOUR TEST FOR YOUR COUNTRY OF TRAVEL
The staff do not have access to the booking system and will not be able to help, all the information you need should be on this page, if you need further help please submit a question using the contact form.
At the Conon Bridge Pharmacy we now installed our own point of care RT-PCR testing machine!
We can now perform RT-PCR tests; Rapid Antigen tests and provide a Covid-19 Fit to Travel certificate.
We have converted our Conon Bridge store to a temporary lab and can now offer guaranteed tests.
No longer travelling huge distances or relying on couriers, everyday we help customers who's postal or non guaranteed test has not been returned in time. We test and process in store in Conon Bridge and can have test results in as little as two hours.
£49- Antigen Test and Certificate
£149- 48hr guaranteed return
£175- Next day by 6pm
£195- Same day (test taken before 11am)
£240- Same day (test taken after 11am)
*All prices exclude vat. Clinical tests undertaken by a pharmacist are zero rated for individual use. 20% vat will be applied for business use.
We issue a Certificate and the certificate will contain the following information;
Test Methology (RT-PCR or rapid antigen)
Gene type tested for- ORF1b and N
Lab address and contact details
QR code- only if requested
If required we can supply a signed and dated printed copy.
These details currently cover access to all countries in the EU and most countries worldwide, please check with your airline that the certificate meets your requirements.
We are constantly asked what time the results will be issued, as a rough guide you can expect the following times however these times are NOT guaranteed only an indication but almost all tests are meeting this target for us!
Same day results taken before 11am are guaranteed by 6pm but are usually returned between 2 and 4pm. Same day swabs after 11am are usually returned within 4 hours.
Next day by 6pm tests are guaranteed by 6pm the following day but typically returned around 12 noon.
48hr tests are usually returned around 12am to 2am the day they are due
Rapid antigen test results take approx 60 mins and results will be emailed as soon as we can which is typically within two hours of the test.
How to book
Please read the following information carefully as this forms part of our contract and the terms and conditions of sale and by booking you are agreeing to our terms and conditions.
DO NOT PHONE THE PHARMACY AS THE STAFF CANNOT GIVE ADVICE
Please use the booking form to book a RT-PCR or rapid antigen test and certificate for;
Fit to fly
Fit to travel
Fit to work
Different countries have different rules and the guidelines can change frequently, drastically and with little to no notice.
The pharmacy cannot give advice on which test to have or when to have it if you contact the pharmacy you will be referred back to this webpage.
Before booking please determine the time window for your country and whether this window is time before departure, arrival or check in to hotel time. Each country is different and we cannot provide advice on this
So it is your responsibility to ensure you book within the prescribed time limits for entry to your country of travel. The pharmacy cannot provide advice nor can we assume responsibility or liability for if your test appointment is too early or late.
The uk government provides advice and guidance at Foreign travel advice - GOV.UK (www.gov.uk)
You MUST bring a passport for all international travel and photo ID for all other tests.
Inconclusive tests- this can occur when there is not enough material on the swab. The pharmacy is not liable for this and is unable to refund, we will inform you if this happens asap and will re-book you in at the earliest. There is a charge of £140 to rerun a new sample. If it is vital that you travel then please take into account that, however unlikely, it is possible that a retest may be needed. We will help you to be very thorough and supervise to ensure both sides of your throat and both nostrils are swabbed correctly. Our invalid result rate is 0.0005% so you are unlikely to have an invalid result.
Invalid tests are caused by; improper swabbing; contamination from clothes, hair and skin; chewing gum, alcohol (we strongly advise not attending under the influence as alcohol in the breath can affect the testing chemicals); hand sanitiser, hands must be dry from alcohol based sanitisers.
Positive test- If your test is positive you may not be able to travel and you must follow the latest guidelines. Unfortunately we cannot refund in this event as we are not liable or responsible for loss of income or costs incurred.
Missed Guaranteed time- in the event of force majeure the pharmacy will not be held liable, examples could be a power cut, closure due to changes in Covid-19 regulations or closure due to Covid-19 infection within the pharmacy staff or changes in covid-19 testing licenses. We will not book more tests than we can do so it is highly unlikely that guaranteed times will be missed. In the unfortunate event this happens a refund will be made in full but the pharmacy cannot accept liability for loss of income or expenses incurred.
Certificate error- it is possible that a simple spelling mistake or wrong time or date is placed on the certificate, in most circumstances this should not be a problem, however we ask you to please check the certificate carefully, name, dob, passport no. gender, times, dates and let us know as soon as possible in order to correct. The email that accompanies your certificate will provide contact details such as email, landline and an emergency out of hours mobile number.
In the event of an error that prevents travel and no reasonable steps are taken to contact us we cannot take responsibility or liability for any inconvenience or costs incurred.
To book please complete the booking form using the button below
Procedure for booking
complete the covid-19 booking form in the link below for EACH person travelling. Please give the lead persons name in the notes if travelling in a group
The email provided will be where the certificate is sent
Please ensure you enter your destination as accurate as possible
You will receive an acknowledgment email usually within 20 mins.
Procedure for test
Come to pharmacy at your appointment time, we may not be able to accommodate you if you are early or late
We take payment and check passport/ id details
We demonstrate how you will perform the swabbing, remember you will need to swab yourself, this is for the safety of our staff.
The test is processed in house
Your certificate is emailed by the agreed guaranteed time
The Service You’re Looking for
What is the test for?
The PCR or the antigen test is required by many countries for fit to fly certificates and fit to work certificate.
What is the PCR test?
The RT-PCR test is a NAAT (nucleic acid amplification test) with the results produced on a point of care PCR machine. The test check s for ORF1b and N proteins.
We use Biocartis, Vivalytic and
The machine is intended to be used for point of care testing in a primary or secondary care setting such as Pharmacy, GP practice or Hospital.
What is a rapid antigen test?
This is a lateral flow test, the exact same given out free by the NHS, it works by testing for N proteins. They are not as accurate or reliable as PCR tests.
When should i book my test?
As soon as possible but no more than 3 weeks in advance.
But I need to book more than 3 weeks in advance?
We cannot do this, the materials are in short supply and on average we only have approximately 15 days materials in stock.
Can I book a 2 or 8 day test?
No. These can only be performed by post as a self swab please visit the scottish government website of how to obtain these. Coronavirus (COVID-19): international travel and managed isolation (quarantine) - gov.scot (www.gov.scot)
Can i book for test and release?
No, this is only allowed in England and doesn't apply to Scotland.
Can i phone the pharmacy for help?
No. The staff have no access to the booking system, they cannot advise on which test to have or when to have it.
How do i book?
Complete a booking form found on the button at the top of this page.
Do I need to book each person separately?
Yes, each person will be given their own certificate so we need each persons individual details. They can use the same email address.
What test do i need and when do i need it?
We cannot provide any advice on this please ask your travel operator or employer for guidance, further help can be found at Foreign travel advice - GOV.UK (www.gov.uk)
I have submitted a form but not had an acknowledgment email?
An acknowledgement email is sent out every time you submit a form and can take up to 20 mins. Please check your spam folder, if not there please resubmit.
The form will not submit?
The form works on latest versions of ios, android, edge, firefox, safari and chrome. If it is not working this could be because of the settings on your device.
Please ensure you are using latest version.
Close, reopen browser
try a different browser
Try a different device
Can i just turn up for a test?
No. We are fully booked most days, before testing we need the booking form completed for the track and test service BEFORE you attend
Do I need ID?
You MUST bring your passport if leaving the uk or a photo id for all other tests. Results cannot be sent out until we check these details,
How do I pay?
Please pay by cash or card when you arrive for your appointment.
Do I pay for VAT?
Tests performed by a pharmacist for an individual are zero rated. If you are paying for a company or on a company card it will count as occupational health and is subject to 20% vat.
Can i cancel my test?
Yes, there is no charge for cancelling, all we ask is that you please give as much notice as possible.
If no notice, i.e. a no show, we reserve the right to charge 50% per test. Please cancel your test using the link in your confirmation email.
Can i book Christmas and New Year?
We are operating on a 1st come first served basis for this time, we are taking bookings from the 25th November
What information will be on my certificate?
Full Name; Gender; D.O.B; Swab Date; Swab Time; Processing time; Result time; Result; Machine ID; Reference ID; Test Methology (RT-PCR or rapid antigen); Gene type tested for- ORF1b and N; Lab address and contact details
QR code- only if requested; signed and electronically stamped.
I need addition items placed on my certificate?
Please put any requests in the notes section of your booking form and if we can do it we will let you know
I need a QR code?
We can place a QR code on your certificate, currently only a handful of countries require this so we only do it if needed. QR codes are only valid for 14 days from issue and will not be valid after this time.
How do I receive my certificate?
Your certificate will be issued as a pdf document sent to the email address you indicate on the booking form.
You can request a hard copy, this can be signed in ink and collected from the pharmacy by agreement.
Can you test children?
Children under 12 can only be tested if the country of travel requests it, Wherever possible it is best for the child to swab themselves or if unable the guardian will be required to swab.
My test certificate has an error?
Please email as soon as possible. The email from us will have two emergency out of hours contact numbers, please use these if needed.
Why so expensive?
We are often asked why it is so expensive and if we are taking advantage; we promise that we are performing the tests as cheaply as we can. Unfortunately it is all down to numbers, we can only test 1 sample at a time up to a max of 50 a day. The large providers have multiple instruments that can test 144 a time and have capacity for 12,000 to 20,000 a day. We therefore cannot purchase the materials in sufficient bulk to reduce the costs.
Why use you over a cheaper service?
Good question and its simple- we guarantee our service and meet our guaranteed times, no middle man no lost in post, only 4 invalid results since August 2020. Only 2 late tests ever. We don't book in more than we can test. You can have your results back same day, some cases as little as 2 to 4 hours.